Frequently Asked Questions
Welcome to the FAQ section of BP Counselling and Psychotherapy. Here, we have compiled a list of commonly asked questions to help you understand our services better and to ease any concerns you might have about starting your therapy journey.
General Questions
What kind of therapy services do you offer?
BP Counselling provides a range of therapy services, including Individual Therapy, Trauma Therapy, Addiction Therapy, Grief & Loss Therapy, and Fertility/Infertility Therapy. We cater to the diverse needs of our clients, ensuring a personalized approach to therapy.
Where are you located?
We are based in Ajax, Ontario. While our primary focus is on serving the Ajax community, we also extend our services to surrounding areas to reach as many individuals in need as possible.
Are your therapists licensed and experienced?
Absolutely. Our therapists are licensed professionals with extensive experience in various therapeutic techniques. They are dedicated to providing empathetic, confidential, and effective therapy.
About Our Therapy Sessions
How long does a therapy session last?
Typically, each therapy session lasts for about 50-60 minutes. However, the duration can be adjusted based on the therapy plan tailored to your specific needs.
What can I expect in my first therapy session?
In your first session, your therapist will discuss your therapy goals, understand your background, and begin to develop a personalized treatment plan. It’s a time for you to express your concerns and for the therapist to provide a safe, understanding environment.
How are therapy sessions conducted?
Sessions can be conducted in-person at our Ajax office or remotely via secure video conferencing, depending on your preference and convenience.
Booking and Payments
How do I book a therapy session?
You can book a session by contacting us through our website, via phone, or by email. Our friendly staff will guide you through the booking process.
What are your payment options?
We accept various payment methods including credit/debit cards and e-transfers. We also provide direct billing for several insurance plans. Please check with your provider to understand your coverage.
Confidentiality and Support
How do you ensure confidentiality?
We adhere strictly to professional confidentiality guidelines. Information shared in therapy sessions is kept private, except in cases where disclosure is required by law.
Can I switch therapists if I feel the need to?
Yes, if you feel that another therapist might be a better fit, we can facilitate this change, ensuring a seamless transition in your therapy process.
Additional Support
Do you offer resources outside of therapy sessions?
Yes, we have a comprehensive Resources Page and a blog where you can find valuable articles, tips, and insights about mental health.
I'm not ready for therapy, what should I do?
We encourage you to explore our Resources Page and FAQ for more information. These resources can help you gain a better understanding and prepare you for when you are ready for therapy.